Salesforce Managed Services
Salesforce-managed services are a set of operations targeted at ensuring optimum Salesforce CRM performance and avoiding system problems.
As a Salesforce managed services provider, Livyoung Realtech assists businesses in maintaining and evolving Salesforce solutions to meet their specific business requirements.
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What You Get with Our Salesforce Managed Services
- A dependable Salesforce solution that is constantly improving to meet your business demands
You can concentrate on your company objectives, and we’ll make sure your Salesforce CRM is up to the task. We’ll maintain your Salesforce system running smoothly by preventing crucial performance and security concerns and ensuring that it evolves following changing business needs and processes.
- Business processes that aren’t disrupted
Business processes that aren’t disrupted. We deliver Salesforce CRM customizations and enhancements that have no impact on current user activity or business operations.
- effective cost management
Effective cost management. We can address all of your Salesforce requirements, saving you the cost of hiring a large Salesforce team in-house.
- Efforts in management were reduced to a minimum.
Efforts on management have been reduced to a minimum. With little or no input from your managers, we rapidly process your business needs and turn them into actual technical requirements. We use our project management knowledge to deliver required system modifications quickly, reducing your oversight and management requirements.
What Our Salesforce Managed Services May Include
We provide a full suite of Salesforce managed services, including:
Consultation
We examine your business requirements and make recommendations for how Salesforce might help you meet them.
We evaluate your sales, customer support, and marketing requirements and recommend Salesforce clouds, editions, and features (standard or bespoke) that will best meet your needs.
We’ll show you how to adjust your Salesforce solution to evolving sales, customer support, and marketing requirements.
We can, for example, implement bespoke approval processes (for example, purchase approval), change case distribution criteria, and build communication scenarios for certain customer segments.
We offer suggestions for improving Salesforce’s capabilities and business processes.
Put it into practice
Salesforce Clouds is something we do. We use Salesforce Clouds for Sales, Marketing, Service, and other functions to build your custom Salesforce solution, ensuring that all of your company needs are met with the appropriate Salesforce solutions.
More Salesforce products are being deployed. We augment your Salesforce solution with AppExchange or custom apps, as well as other Salesforce products (such as CPQ and Billing, Salesforce Einstein) to meet all of your business demands.
Customization and development of custom apps
Salesforce customization is what we do. We customize your Salesforce solution using point-and-click tools (configuration) or code (Apex code, Visualforce, Lightning Components) to enable custom workflows, report/dashboards, email templates, and other features, and to make it look and work the way your real-world business processes require.
We create Salesforce applications that are unique to each client. For your internal needs, we create bespoke Salesforce apps that either address certain chores, such as document production and lead assignment, or add a significant piece of functionality to Salesforce (e.g., delivery planning, property management).
Integration
Salesforce connectors are available from us. We connect your Salesforce solution to third-party systems (ERP, DMS, e-commerce platforms, and so on) to ensure a consistent user experience across all platforms.
Support and Change
Your Salesforce solution is managed by us on an ongoing basis. We take care of user management, data management, and other administrative tasks so you don’t have to.
We monitor and test the system’s performance regularly. We keep your Salesforce CRM solution stable and healthy by monitoring its status and taking proactive actions to address any issues that arise.
We are in charge of bug fixes and issue resolution. To ensure flawless Salesforce performance, we identify and eradicate code faults, resolve performance issues, and fine-tune misconfigured features and add-ons.
We conduct security checks every month. We conduct security tests to identify and address risks to your Salesforce solution. We offer user assistance.
We help users with day-to-day challenges and give system customizations on demand to make working with Salesforce CRM easier.
We provide user education. To assist users to get the most out of Salesforce, we provide user training on both normal and bespoke Salesforce features.
Before your Salesforce solution starts to fall behind your business needs, we make proactive improvements to it.
To do so, we evaluate the present status of automated processes and features and adjust them to your future business developments.
What’s Included with Salesforce Managed Services?
Make a strategic plan
Building up a Salesforce Org is serious business, from leadership goal-setting workshops to business process assessments.
We’ll guide you through the entire process, from planning to realizing long-term benefits.
Improvements to Salesforce
After a few years of using Salesforce, you’ve accumulated technical debt, underused functionality, and several missed chances.
Allow us to assist you in integrating new and existing features to harmonize your business processes.
Continual improvements
You’ve put in place a process that has changed, and your Salesforce instance should as well.
We can help you refine your backlog, improve business processes, and oversee continuous delivery so you can give leadership and others more transparency.
Industry professionals and technical expertise
Your administrative assistant, as wonderful as they are, cannot be a jack of all crafts.
Our Salesforce (and other technology!) professionals can offer technical assistance to help your administrator succeed.
Lightning Migration
The switch to Lightning doesn’t have to be a major undertaking.
You can keep it small or revolutionize your company; either way, managed services allow you to control how the shift affects your company.
Updates and support for integration
When real-time synchronization is at your fingertips, there’s no need to wait for updates.
Integration monitoring, debugging, bespoke API integrations, and more are all things we can assist with.
Data Salesforce is a data-driven company
We’ll ensure sure your integrations, validation, MDM, and storage review are all correctly documented, and that you have the right backup procedures in place.
Excellence Center
It’s no easy effort to put structure behind how firms link IT strategy with business strategy.
Our team can assist you in developing a COE that ensures you stay on pace to meet your objectives and track performance using key performance indicators (KPIs).
Business reviews every three months
We keep ourselves accountable in the spirit of cooperation so you don’t have to. We collaborate with you to create objectives, evaluate KPIs, assess the business effect, identify market trends, and prioritize and plan future roadmaps.
Development Operations are number ten.
Using Salesforce DevOps best practices, you may increase productivity and reduce overhead.
In support of your entire Org, our Salesforce DevOps maturity model walks you through the stages of crawl, walk, and run.
Analytics, dashboards, and reports
With the click of a mouse, you may get a bird’s eye view of your company.
You’ll have access to custom-built reports and dashboards that show you the stats that matter.
Marketing Automation
Create and design perfect journeys for your prospects and customers.
Silverline’s marketing automation professionals can assist you with Pardot and Marketing Cloud.
Who requires Salesforce Managed Services?
- It is less expensive and assures more uniformity.
The thought of cutting costs and expenses is always on the mind of a businessman or company owner.
With Salesforce managed services, you can be sure to spend less money every year than you would if you wanted to build and maintain an in-house team to handle the technology.
In truth, the cost of salesforce-managed services is a fraction of what organizations pay annually for a full-time Salesforce team. Besides, with salesforce managed services, you never have to worry about the cost of hiring, onboarding, maintaining, or updating.
In actuality, once you’ve agreed on a pay-per-service or project with a service provider, working services outweigh the cost you’ll incur.
When you use salesforce managed services, you push your company, operations, and employees to realize the benefits of accuracy and cost awareness, allowing for more successful and satisfying planning, financial planning, and strategic planning.
- Assists in the implementation of early preventive measures
Salesforce-managed services add to data management issues among employees, obstructing sales funnels, and positively interfering with management.
The program has modules that alert you to issues with your business setup as soon as they arise. Detecting hazards so fast improves your chances of resolving or eliminating them before they have a severe impact on the company or business.
- Services that are simple to maintain
Salesforce managed service providers ensure that the devices are maintained up to date with the latest patches and upgrades, as well as their security protocols.
As a result, even as your company’s data quality improves, the customer or consumer experience remains unaffected.
This improves the quality and accuracy of corporate intelligence and reports for better decision-making, as well as creating relevant and effective marketing and sales strategies for the people who are being targeted.
- Helpful for IT departments
Salesforce-managed services imply that you should not appoint a computer expert to deal with Salesforce-related issues. The problems can be handled centrally by identifying the risk variables.
This saves time and money for both consumers and service providers. Managed measures ensure that your company’s IT network is monitored 24 hours a day, seven days a week, so you can rest easy.
Problems would be dealt with quickly before they became a disaster. The in-house IT team will be more focused on building hardware and software rather than dealing with IT security issues.
Remote security issue repair, when done correctly, allows your business or corporation to grow significantly.
- It’s good for the sales team.
Controlled Salesforce services help small businesses cut costs and increase income. Professional advisers from a reputable Salesforce Managed service provider with a team of Salesforce administrators are ready to relieve you of the stress.
However, it may be too expensive to hire an in-house team or educate your personnel, not to mention the stress of not being able to bring in expert answers.
It would be beneficial if you delegated the work to a salesforce managed service provider so that you can concentrate on growing revenues and developing competitive advantages rather than managing the sales or IT network.
When your database is properly configured, your business will flourish and you will have better user acceptability and oversight of security flaws.
The marketing process has been streamlined, allowing the team to accomplish their sales targets by efficiently managing employees, users, and data. Fast quotation distribution, faster sales cycles, quicker deal closings, and stronger client relationships are all possible thanks to Salesforce-managed services.
- Reports are easily accessible, and performance is improved.
Salesforce-managed services provide quick and easy access to all documents as well as determine which aspects of your market are functioning and which are not.
Employees can use the data acquired by the analyses to discover the organization’s essential factors. You may also track your employees’ employment status, email messages, and actual chats to improve their effectiveness in the future.
Also, as previously stated, salesforce managed services should discover risks and concerns earlier. It reduces the likelihood of outages for customers that use the system. The marketing department can now focus on important components, such as customer connection building, and become more effective.
Availability and Scalability (numbers 7 and 8)
With salesforce managed services, you can count on availability 24 hours a day, seven days a week.
Many employees go on leave or quit from time to time, but that isn’t the case with salesforce-managed services. Professionals are only a phone call or a keystroke away from solving the problem as fast and efficiently as feasible. Whereas,
As the company grows, so will the requirements, objectives, and expectations. It is possible to change the service bundle provided with salesforce-managed services dependent on how quickly development occurs. It also allows us to make the necessary changes based on future requirements.
- Keeps the main product in front of you and keeps you informed.
The more time spent on administrative tasks, the less time is spent on the primary goal of providing goods and services. The outputs are more detailed as a result of improved data processing, which aids in making sensible management decisions.
As a result, much more attention is paid to the product’s marketing and sales, ensuring the business’s and company’s success.
In the commercial world, however, since patterns, technology, and prototypes continue to alter daily, it’s important to keep this in mind. Salesforce-managed services helped the company stay on track and ensured that the necessary modifications were implemented.
Frequently Asked Questions
- What is Salesforce Managed Services, and how does it work?
Salesforce Managed Services is a means to supplement or outsource your Salesforce installation’s administration. You hire SPAR Solutions to supplement your Salesforce administration needs by providing all Salesforce. com-related services you require, including administration, custom development, integration, data migration, employee training, and more.
- What Are the Advantages of Using Managed Salesforce Services?
You’ll get a degree of knowledge and a selection of services from SPAR Solutions’ Salesforce Managed Services that you won’t be able to match on your own.
Most small and medium-sized organizations can’t afford to hire a full-time Salesforce professional; instead, you can take advantage of our years of experience and knowledge with Salesforce Managed Services.
Companies that use our Salesforce Managed Services save a lot of money over time and have a predictable budget.
Our services are adaptable to meet your company’s needs, and we take care of the support and maintenance of your Salesforce installation.
- What is the purpose of Salesforce Managed Services?
Salesforce Managed Services are advantageous to any organization that uses the Salesforce platform. Managed Services assists enterprises in maximizing the value of their Salesforce investment.
Companies may manage and enhance their Salesforce installations while saving time and money on administration by outsourcing Salesforce services.
Small and medium-sized enterprises that find it difficult or prohibitively expensive to acquire and retain a dedicated team of Salesforce administrators are particularly fond of Salesforce Managed Services.
- Where do you provide service?
The headquarters of SPAR Solutions are in Atlanta, Georgia. Our development center is located in Pune, India, and our resources span four continents. We can assist clients in any country on the planet because of our global presence.
- Do you have Salesforce certifications on your tech team?
All of our staff are Salesforce certified, and we continue to invest in our employees’ ongoing training and development. We feel this is a major advantage that allows us to provide excellent Salesforce Managed Services to all of our clients.
- Do you work for Salesforce as an official partner?
SPAR Solutions is a Salesforce Consulting Partner and we’re proud of it. This designation gives us access to additional Salesforce.com partner resources that will help us better serve you.
- Can you assist me with Salesforce integration, development, or implementation?
Yes! We specialize in Salesforce implementation, integration, and development, in addition to Salesforce Managed Services.
We provide all Salesforce-related services you need to get the most out of the Salesforce platform across many clouds — Sales, Service, Marketing, and Communities, as well as Salesforce CPQ and Field Service Lightning – across multiple clouds.
We’ve also assisted several clients in migrating to Salesforce’s Lightning platform, allowing them to take advantage of new productivity features and functionality, resulting in increased adoption and business value.
- What Types of Businesses Benefit from Salesforce Managed Services?
Our Salesforce Managed Service Solutions can help businesses of all sizes. The bulk of our clients is small and medium-sized businesses, although we serve an increasing number of Fortune 500 organizations.
- What is managed services’ polar opposite?
Shared services is a business strategy that makes use of all of an organization’s resources. As a result, with agreed-upon customer service levels, costs are reduced. It’s a separate business unit that provides a variety of services to corporate functions as well as running business units.
- Are SaaS and managed service the same thing?
Managed services are distinct from other types of services. While SaaS offers businesses software that they may use in the cloud (with all of the benefits that comes with it), managed services go a step further by handling both networking and hardware requirements.
5 BENEFITS OF SALESFORCE MANAGED SERVICES
We discussed Salesforce Managed Services in the previous blog. Salesforce Managed Services is a forward-thinking way to manage your Salesforce investment from the outside.
Instead of hiring an internal Salesforce administrator, businesses typically hire a Salesforce consulting firm to help with Salesforce implementation, development, and growth.
CloudVandana will explain the benefits of Salesforce Managed Services in this blog today. The approach necessitates knowledge of numerous Salesforce products as well as multiple integration options for continual improvement.
Salesforce Managed Services is in high demand among businesses for a variety of reasons. The reasons behind this are outlined below.
Cost-cutting
Cost-cutting is the most important necessity for any firm to flourish in its industry. A company’s financial burden is increased by hiring an expert Salesforce consultant.
Adding the costs of recruiting, retention, and onboarding to the mix raises the total cost. Salesforce Managed Services allows businesses to manage their costs without having to worry about additional costs like recruiting, training, and retention.
Ability to Fill Gaps Using a Wide Range of Talent
Companies all across the world have claimed that finding suitable personnel who fits the business criteria at the correct pricing has become extremely difficult.
In the shape of Salesforce Managed Services, a single solution exists to address these concerns. The provided services are adaptable enough to supply the appropriate resources at reasonable prices to satisfy the requirements as efficiently as possible.
Ongoing Updates
The system will become vulnerable to major security vulnerabilities if it is not updated regularly.
Furthermore, frequent detection of security patches will make it difficult for the system to stay operational and will cause it to fail regularly.
Salesforce Managed Services, fortunately, assures businesses of security updates. Every task is completed automatically, and major modifications are quickly communicated. In this manner, the system and implementation will always be up to date with the latest Salesforce data.
Innovative Proactive Solution
Previously, most firms lacked a clear understanding of how to handle important system procedures, making business management extremely dangerous.
It is also utilized to halt the development of creative solutions to improve the efficiency of business prospects.
Salesforce Manages Services preserves technological investments by giving best practices to improve the operation’s efficiency.
It not only fixes the problems with the configuration but also enhances the process by providing forward-thinking suggestions for preparing for important circumstances. It also indicates items that require additional attention before their release.
Scalability that is unaffected
When a company grows, its vision and goals must alter to keep up with changing market demands.
Organizations do not need to re-open the job search for a new position when using the managed service package.
For a seamless maintenance process, they can simply update the contract with the existing Salesforce Service operator.
Furthermore, the presence of a capable expert staff secures the venture’s long-term success.
The great scalability allows them to make regular company adjustments based on the needs. Similarly, to boost company efficiency, an organization might adjust contract hours as needed.
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